Client Management System (CRM)

First Point IT is a rapidly growing CRM Software Development Company In Delhi specializing in providing Web Based Client Management System which is the best CRM Software in Delhi, India in IT, manufacturing, retail, hospitality and other industries. We have a long and with deep knowledge in building custom CRM software for altered sector like IT, industrial, health care, e-learning, and many other areas.

With a track record of 50 plus successful installations in some of the most leading Industries in India, First Point IT is now poised to reach new heights of success in its chosen field of expertise.With years of core development knowledge and domain expertise behind us, we are now also well placed to tap international markets especially in the Asia Pacific, Middle East, US and Europe.

First Point IT is a fast developing CRM Software Company in India and has received industry recognition as one of the foremost provider in this software field.

Custom CRM Software Development Company in Delhi, India

CRM stands for Customers Relationship Management. This is the process which shows the relations between Customers and the Business Service Provider. They have to solve online queries of customers and used to provide better services to the customers.
First Point IT is one of the Best CRM company in Delhi which provide the best software for the benefits of customers and business service provider. The main concept of CRM is that it keeps records of interactions, sell, the behavior of customers.
We can easily measure the growth and performance of the business by the help of CRM Software/ Client Management System/ Customer Relationship Management System. This facilitates the best services to the customers and also help to increase the gross sales of the company.

Main Features of our Client Management System/ CRM (Customer Relationship Management) Software include:

• Managing Enquiry
• Lead Management
• Clients Management
• Completely user-friendly Invoicing
• Inventory Management
• Generation of Invoice
• Other Reports
• Scalable, Customizable and Supports Multiple Modules

CRM Software includes many modules like:

• Sales Module
• Staff and Payroll Management Module
• Project Module
• Accounts/ Invoicing Module
• Performance Module
• Support Ticket Module
• Reporting Module
• Vendor Module

Types of CRM (Customer Relationship Management Software)

1. Operational CRM: This Customer relationship management is based on customer centric business process such as Marketing, Services, Selling etc. There are two types of operational CRM, Sales Force, and Zoho. We develop both CRM software in a proficient way. SalesForce CRM is used for the big business purpose as well as Zoho CRM is Used for the small business purpose.
2. Analytical CRM: This Customer Relationship Management is based on Collecting, separating, explaining, Storing data related to the customer’s needs and requirements. In this CRM, The data of the customers are being analyzed to make the service better and useful.
3. Collaborative CRM: In this types of CRM, there are direct communications between customers and Business service provider. The main concept of this Customers Relationship management is we focused on the objective and feedback of the customers to make the business service more reliable and trustworthy

General Benefits

• Easy to use CRM software
• Reliable and secure software
• Low Cost of Ownership
• Complete Automation of operations
• More Time to focus on Strategic Tasks
• Better informed decision making for management
• One-Time Cost to purchase the software
• Scalable, Customizable and Supports Multiple Modules
• Easy performance monitoring of individual modules.
• Automated and quick report generation
• Centralized data repository for trouble-free data access
• Authenticated client/ profile dependent access to data
• User friendly interface requiring minimal learning and IT skills
• High level data security
• Design for unproblematic scalability
• Elimination of people-dependent processes
• Minimal data error
• Complete automation of all operations
• Centrally stored information on Cloud

First Point IT India is a rapidly growing software development company based in Delhi, India specializing in CRM software for various industries and sectors. We have emerged as a leader in the CRM solutions by providing superior quality software solutions backed by the highest standards of customer satisfaction.

We will be more than happy to arrange a demo for your organization if you have requirement of CRM Software.

To know more about our Client Management Software/ CRM/ Customer Relationship Management, you can contact us at +91-11-41552455