Support

Market knowledge, proactive measures and keeping eyes open to understand the real global scenario will always help. We understand this and have come with many channels through which you can contact us for support. Below are the means to get quick Technical and Sales Support from First point IT.

• Technical Support

  Providing High end Web hosting services requires a good technical support backup to have a clientele of Satisfied Customers. We have friendly and experienced Team of Web Hosting Administrators who can assist you with any queries related to your web hosting or domain name services.Our ticketing System gives you a flexibility to get support 24×7 with a turnaround time of less than 4 hours. Click Here to access our secure ticketing system any time.

  

• Knowledge Base

  We provide many self-assistance resources with a variety of Commonly encountered issues. We keep our knowledgebase up to date with new articles that can help you resolve your queries immediately. Click Here to view our Knowledgebase.

  

• FAQ,s

  We have a series of Commonly asked questions based on the queries we receive very frequently from our customers. To help you we have consolidated the solutions of these queries. Click Here to view our Frequently Asked Questions.

  

• Contact Us

  If you have any major queries that need the resolution immediately please do not hesitate to call us at office hours 9:00 AM to 9:00 PM Monday to Friday on the number below:
  Call Us at: +91 11 4155 2455

  Or Send us an email at support@firstpointit.com and we will be more than happy to assist you.